Response from EJROE, General Manager at Fairmont Sonoma Mission Inn & Spa
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Fairmont Sonoma Mission Inn Careers
Fairmont Sonoma Mission Inn Good Neighbor Program Charlotte. Fairmont Sonoma Mission Inn. Sonoma Valley wineries are 2. Side- table top fans are in each bedroom.
Dear Barbara S, Thank you so much for being such a loyal return guest of Fairmont Sonoma Mission Inn & Spa, however with that said, I would certainly like to truly, and whole heartily, apologize for the poor experiences you have experienced during this most recent stay with us. I understand one of my team has been able to connect with you, and I do trust she was able to in someway reassure you the poor experiences, and service breakdowns, that you have experienced, certainly aren't indicative of what we are striving for. In addition, as the General Manager, I'm looking forward to connecting with you too, in order to reconfirm with you that we were able to address you concerns, and that we are able to live up to your and our expectations, especially when you future travels once again includes Wine Country & Sonoma. Yours sincerely, and apologizes once more for these service breakdowns., Edward Roe General Manager Fairmont
Sonoma Mission Inn Fairmont Hotel
